Issue: you attempt to load the Exaptive Studio or a pre-built Xap in Internet Explorer. The page shows as completed loading, and the Exaptive icon appears in the tab, but no page content is loaded.
Reason: Exaptive requires certain features that may be disabled by default for Internet sites, depending on your computer's security policy.
Resolution: Add https://exaptive.city to your Trusted Sites and refresh your page
To accomplish this, open the Internet Options window from within Internet Explorer > Settings, the Control Panel, or search "internet options" in the Windows search bar, and do the following:
- Go to the Security tab
- Click on the Trusted sites (green checkmark) zone
- Click the Sites button
- Type https://exaptive.city in the "Add this website to the zone:" textbox
- Click the Add button to add the entry
- Click Close to close the Trusted sites dialog, then Ok to close the Internet Options/Properties window
Refresh the page after adding the trusted site, and the page should now appear.